- Plesk 12.5 for Linux
- Plesk Onyx for Windows
- Plesk 12.5 for Windows
When trying to sync customer's subscription with service plan using
utility or in Plesk, the following error occurs:
CONFIG_TEXT: Unable to accept the template: the following limitations are exceeded.
Description Requested Allowed
Disk space 5.00 GB 0 B
Microsoft SQL database quota Unlimited 0 B
Microsoft SQL Server databases 1 0
The following error may present in %plesk_dir%\admin\log\php-error.log:
CONFIG_TEXT: ERR [panel] Unable to apply plan changes to reseller. Error: Unable to set the required resource usage limit (50 GB Disk space) because the new value is less than the amount of resources reserved for your customers or used by yourself (Unlimited Disk space) .
PHP User Warning : Exception caught during form rendering. Message: Unknown plan property name: overuse_block File: C:\Program Files (x86)\Plesk\admin\plib\Domain\Properties.php Line: 211
Reseller's limits were exceeded. Limits that were allocated for reseller's customer overtake their own resources.
Make sure, that limits, distributed within Subscriptions and Customers are less or equal to the one that reseller has. Increase reseller's limits or decrease customer`s subscription limits.