Domain shows the default Parallels Plesk Panel page. What is the reason?

Refers to:

  • Plesk 12.5 for Linux
  • Plesk 11.0 for Windows
  • Plesk 11.0 for Linux
  • Plesk 11.5 for Windows
  • Plesk 11.5 for Linux
  • Plesk 12.0 for Windows
  • Plesk 12.0 for Linux
  • Plesk 12.5 for Windows
  • Plesk 10.0.0 for Linux

Created:

2016-11-16 13:14:24 UTC

Modified:

2017-02-19 14:43:53 UTC

0

Was this article helpful?


Have more questions?

Submit a request

Domain shows the default Parallels Plesk Panel page. What is the reason?

Symptoms

A domain shows the default Parallels Plesk Panel (Plesk) page. What is the reason?

Resolution

  1. Be sure to replace the default Plesk index.html file in the httpdocs directory of the domain /var/www/vhosts/domain.tld/httpdocs/

  2. Check that the subscription or domain in the subscription is not disabled/suspended in Plesk

  3. Check that the DNS zone is enabled in Plesk->domains->domain.tld->DNS settings

  4. Check that the domain resolves to the correct IP address that is mentioned in the DNS settings. You can check the IP address that a domain resolves to with this command:

    nslookup domain.tld
Have more questions? Submit a request
Please sign in to leave a comment.