cPanel Web Presence Builder displays DOMAIN instead site name. Cannot be published to the specified location. Cannot connect to the host via ftp.

Created:

2016-11-16 13:14:18 UTC

Modified:

2017-08-16 16:55:08 UTC

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cPanel Web Presence Builder displays DOMAIN instead site name. Cannot be published to the specified location. Cannot connect to the host via ftp.

Applicable to:

  • Web Presence Builder

Symptoms

After upgrading cPanel to version 11.50 Web Presence Builder displays DOMAIN instead site name and following error appears when attempting to publish website:

The site cannot be published to the specified location. Cannot connect to the host via ftp.

In dropdown menu of WPB plugin main domain is displayed as DOMAIN .

Cause

cPanel & WHM Integration Plugin for Parallels Presence Builder 11 Standalone supports cPanel version 11.38 according to official docimentation:

Integrating Parallels Presence Builder 11 Standalone with cPanel & WHM

Release Notes for the cPanel & WHM Integration Plugin for Parallels Presence Builder 11 Standalone

The request PPB-4437 is placed to implement compatibility of WPB with cPanel 11.50 version in further issues of WPB.

Resolution

The issue will be fixed in one of the next Web Presence Builder updates.

As workaround, backup file /usr/local/cpanel/base/frontend/x3/webpresencebuilder/index.live.php in cPanel installation and replace it with the patched one.

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