DNS Whois Information item does not work in Plesk: Access to the location dns-zone/who-is is denied

Created:

2016-11-16 13:14:06 UTC

Modified:

2017-04-24 11:42:16 UTC

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DNS Whois Information item does not work in Plesk: Access to the location dns-zone/who-is is denied

Applicable to:

  • Plesk 12.5 for Linux

Symptoms

  • When accessing Plesk > Domains > example.com > Whois Information under user with user role as User role and with granted access to all Plesk services, the following error appears in Plesk:

    Access to the location dns-zone/who-is is denied
  • DNS server component is not installed.

Cause

This is Plesk internal issue with ID #PPPM-4541 that was fixed in Plesk Onyx.

Resolution

Upgrade to the latest Plesk version .

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