Mailbox creation fails with error "There are no domains for post office"

Created:

2016-11-16 13:13:51 UTC

Modified:

2017-08-16 18:32:32 UTC

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Mailbox creation fails with error "There are no domains for post office"

Applicable to:

  • Plesk 11.x for Windows
  • Plesk 12.0 for Windows
  • Plesk 12.0 for Linux
  • Plesk 12.5 for Windows

Symptoms

Unable to create mailbox, mailmng utility fails with the following error:

Error: Unable to update the mail account properties:mailmng failed: There are no domains for post office:armalgnc.com

Cause

Mail Enable server configuration is corrupted, domains are missing in file:
"%plesk_dir%\Mail Servers\Mail Enable\Config\domain.tab"

Resolution

  1. Login into Mail Enable Administrative interface

  2. Remove domains from Messaging Manager > Post Offices tab

  3. Run "%plesk_bin%\mchk.exe" --all-domains to recreate Mail Enable configuration.

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