On October 19, 2021, we have enabled single-sign-on for our Plesk Support Center to provide a seamless login/account experience. This implies that you’ll be able to use a single account across any of our web-facing properties.
If you had already registered your account at Plesk 360 (formerly known as My Plesk) please use one for login. Otherwise please re-register it using the same email address as your existing Zendesk login (support account). It’s essential that you use the same email address on our support center to ensure that your tickets stay attached to the same account.

Plesk websites are inaccessible with 504 Gateway Timeout with enabled firewall: : Connection timed out

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5 comments

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    Kingsley Felix

    this is popping up errors

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    Lev Iurev

    Hi, @iamkingsleyf, could you please clarify the issue in more details?

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    Kingsley Felix

    all my sites on my ubuntu server is showing 502/504 error

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    Kingsley Felix

    root@helen:~# -A INPUT -s 10.10.10.10 -p tcp -m tcp --dport 7081 -j ACCEPT
    -bash: -A: command not found

     

    Firewall is not enabled either

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    Bulat Tsydenov

    @iamkingsleyf, the assistance with this issue was provided to you in scope of support ticket. If you need further assistance, please reply to the ticket.

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