- Plesk 11.x for Windows
- Plesk 12.0 for Windows
- Plesk 12.5 for Windows
MailEnable webmail shows an error:
PLESK_INFO: HTTP Error 503 Service Unavailable.
The following error can be found in Event Viewer:
CONFIG_TEXT: Application pool MailEnableAppPool has been disabled. Windows Process Activation Service (WAS) encountered a failure when it started a worker process to serve the application pool.
The issue is caused by all the system user credentials/profiles being removed after running
, including the IIS user and the application pool user of MailEnable webmail.
MailEnable WebMailwebsite is running in IIS > Sites. Start it if it is stopped.
Run Mail Enable installer:
"%plesk_dir%\Mail Servers\Mail Enable\Bin\MEInstaller.exe"
Select the second option - "WebMail Installation / Reconfiguration (...)"
Give a random password for the MailEnable service accounts.
Select the fourth option ''Re-Register Administration (MCC) Components''
Select the thirteenth option ''Set .NET Framework version for web applications''
- Open IIS Manager > servername > Application Pools and find all pools that are configured to run under IME_ADMIN identity
- For every pool that was identified on the previous step, open 'Advanced Settings' and set 'Identity' to 'ApplicationPoolIdentity':