- Plesk for Windows
Unable to login to FTP on Plesk for Windows with the following error:
CONFIG_TEXT: 530 User cannot log in.
Login failed. Remote system type is Windows_NT.
System user is suspended/disabled in OS in Server Manager > Configuration > Local User & Groups > Users:
User does not exist in Plesk for the domain under Domains > example.com > FTP Access.
Subscription/webspace is suspended/disabled.
- Log in the server using RDP.
Enable the user in OS under Server Manager > Configuration > Local User & Groups > User.
For Plesk 12.0 and earlier, reconfigure the domain according to:
How to reconfigure domain or per domain FTP settings in Plesk 11.5 or Plesk 12?
Note: for Plesk 12.5 and later, reconfiguration is not required.
- Add the required user in Plesk under Domains > example.com > FTP Access.
- Activate subscription under Subscriptions > mark example.com > click Activate.