2016-11-16 13:13:14 UTC
2017-08-08 13:37:27 UTCApplicable to:
- Plesk 12.5 for Linux
- Plesk 12.0 for Windows
- Plesk 12.0 for Linux
- Plesk 12.5 for Windows
Symptoms
Unable to access Plesk:
Warning: Unknown: failed to open stream: No such file or directory in Unknown on line 0
Fatal error: Unknown: Failed opening required 'auth.php' (include_path='.;C:\\php\\pear') in Unknown on line 0
or
Warning: Unknown: failed to open stream: No such file or directory in Unknown on line 0
Fatal error: Unknown: Failed opening required 'auth.php' (include_path='.:') in Unknown on line 0
Cause
Failed upgrade, not all packages were upgraded.
Resolution
Complete Plesk upgrade:
On Windows
"%plesk_bin%\\ai.exe" --console
On Linux:
# /usr/local/psa/admin/bin/autoinstaller