Applicable to:
- Plesk for Linux
- Plesk for Windows
Symptoms
Unable to access Plesk:
PLESK_INFO: Warning: Unknown: failed to open stream: No such file or directory in Unknown on line 0
Fatal error: Unknown: Failed opening required 'auth.php' (include_path='.;C:\php\pear') in Unknown on line 0
or
PLESK_INFO: Warning: Unknown: failed to open stream: No such file or directory in Unknown on line 0
Fatal error: Unknown: Failed opening required 'auth.php' (include_path='.:') in Unknown on line 0
The following command didn't resolve the issue:
C:\> "%plesk_bin%"\ai.exe --select-product-id panel --select-release-current --reinstall-patch --install-component base
Cause
Failed upgrade, not all packages were upgraded.
The provided command is not applicable to Plesk Onyx.
Resolution
For Windows:
-
Connect to the server via RDP;
-
Complete Plesk upgrade:
On Windows
C:\> "%plesk_bin%\\ai.exe" --console
Or
C:\> "%plesk_bin%"\ai.exe --select-release-current --reinstall-patch --upgrade-installed-components
- Additionally make sure that file `C:\Program Files (x86)\Plesk\admin\conf\php.ini` is not empty.
For Linux:
- Connect to the server via SSH
- Execute the following:
# plesk installer update --repatch
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