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PostgreSQL or Microsoft SQL Server management is missing in Plesk

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Yaroslav Tarasov
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Plesk for Windows Plesk for Linux kb: technical ABT: Group B

Applicable to:

  • Plesk for Linux
  • Plesk for Windows

Symptoms

  • Unable to register Apache Tomcat:

    1. Apache Tomcat is installed and is shown as running in Plesk at Tools & Settings > Service Management.

      OR

      Apache Tomcat is installed but cannot be started at Tools & Settings > Service Management: A floating notification says "Service is not configured" and management buttons are grayed out:

      not_conf.png

    2. There is no Java applications menu at Domains > example.com.

    3. Java applications is shown as Off at Tools & Settings > License Management.

Unable to register PostgreSQL or Microsoft SQL Server:

  • PostgreSQL / MS SQL Server is not available in Plesk at Tools & Settings > Database Servers.

  • The PostgreSQL / MS SQL Server function icons are grayed-out at Tools & Settings > Service Management:mceclip0.png

  • PostgreSQL database server support / Microsoft SQL Server support is shown as Off at Tools & Settings > License Management.

Cause

The installed Plesk license (e.g. Web Admin) does not have the Power Pack / Developer Pack add-on which includes management modules for PostgreSQL and Microsoft SQL Server.

Resolution

Purchase the Power Pack or Developer Pack add-on in Plesk Store. For assistance, contact Plesk Online Sales team.

Alternatively, consider upgrading your license to Web Pro or Web Host (they have PostgreSQL/MSSQL management by default).

Note: After purchasing the Power Pack add-on or upgrading the license, activate it in Plesk by going to Tools & Settings > License Management and clicking Retrieve Keys.

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