- Plesk 12.5 for Linux
- Plesk Onyx for Linux
Migration of customer's or reseller's account fails with error:
[ERROR] Failed to import backup dumps to target panel's repositoryCause: 'ascii' codec can't encode character u'\xf6' in position 28: ordinal not in range(128)That is a critical error, migration was stopped.
Account login name has non-ascii symbols like ö .
This is Plesk internal issue with ID #PMT-2625 , which is planned to be fixed in future Plesk updates.
The following workaround can be implemented:
Remove account from the destination server, if it exists on it.
Remove non-ACSII symbol from login for account in Plesk > Customers > customer_name > Change Login Info on the source server.
Start a new migration.