- Web Presence Builder 12.5 for Linux
Messages are being placed to the
folder or not delivered at all.
Unable to send emails to @gmail.com or @hotmail.com with the following bounce back message:
MailEnable: Message could not be delivered to some recipients.
The following recipient(s) could not be reached:
Reason: 550-5.7.1 [2a04:2180:0:2::77] Our system has detected that this message does not
The following errors can be found in MailEnable logs:
05/11/17 16:56:11 ME-E0038: [5A4EDC3D20AA40D1B642FB60DC90A067.MAI] Communications Error: Socket connection to mta6.am0.yahoodns.net failed (error 10060). The host was either not contactable or it rejected your connection. Socket Family = 2; Port=25
05/11/17 16:56:11 ME-IXXXX: [5A4EDC3D20AA40D1B642FB60DC90A067.MAI] DNS resolved to the following record: Family=2, Type=1, Protocol=6
ME-IXXXX: [B07DB2D9B34347399B193C5BA7127AE0.MAI] Remote server returned a response indicating a permanent error. Server Response: (550-5.7.1 [52.74.x.x 18] Our system has detected that this message is**550-5.7.1 likely suspicious due to the very low reputation of the sending IP**550-5.7.1 address. To best protect our users from spam, the message has been**550-5.7.1 blocked. Please visit**550 5.7.1
ME-IXXXX: [B0AAAC6938194AC49BF672F2325C6FFA.MAI] Remote server returned a response indicating a permanent error. Server Response: (554-gmx.net (mxgmxus003) Nemesis ESMTP Service not available**554-No SMTP service**554-Bad DNS PTR resource record.**554 For explanation visit http://postmaster.gmx.com/en/error-messages?ip=52.74.x.x&c=rdns**)
qmail: 1374117282.243032 delivery 1284: failure: 192.0.2.2_failed_after_I_sent_the_message./Remote_host_said:_550-5.7.1_[ 203.0.113.2_______1]_Our_system_has_detected_an_unusual_rate_of/550-5.7.1_unsolicited_mail_originating_from_your_IP_address._To_protect_our/550-5.7.1_users_from_spam,_mail_sent_from_your_IP_address_has_been_blocked./550-5.7.1_Please_visit_http://www.google.com/mail/help/bulk_mail.html_to_review/550_5.7.1_our_Bulk_Email_Senders_Guidelines._v9si4270797qar.136_-_gsmtp/
IP address is blacklisted. An external service can be used to check if it is so, for example: http://mxtoolbox.com/blacklists.aspx
Change mail outgoing IP address or create the request to DNSBL to exclude the IP address from the blacklist.
As a workaround, use:
Check if all the requirements are met.
Contact Google mail support to remove the server's IP from the blacklist (in case when mail is rejected by Gmail servers).