Plesk Panel application templates installation fails: "Error: Package is not found"

Created:

2016-11-16 13:11:51 UTC

Modified:

2017-06-05 05:40:13 UTC

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Plesk Panel application templates installation fails: "Error: Package is not found"

Applicable to:

  • Plesk 12.0 for Linux

Symptoms

During provisioning of Virtuozzo Container subscription, one or more EZ application templates of Plesk Panel are not installed. For example:

Top > Service Director > Virtuozzo Manager > Containers > %ctid% > Applications

661 Pp10 webmail 00000000   Error Error

OBAS log file ( /var/log/hspc/hspc.log ) contains the following error:

[WARN] [10824] [HSPC::VZAgent::Common::error] VZA error occurs: Can not install packages: ' vzpkg install -q %ctid% .pp10-webmail' exec failed - Error: Package is not found
Error: /usr/share/vzyum/bin/yum failed, exitcode=1

Cause

The error might be caused by following reasons:

  1. Application template is missing on the HW node or not synchronized with OBAS.
  2. Application templates, which contain auxiliary parts of Plesk Panel (such as .pp10-migration, .pp10-postfix, or .pp10-webmail), require that the main Plesk Panel application template (.pp10) is installed first and in the same transaction.

Resolution

  1. Verify application template is installed in HW node and is synchronized .

  2. Edit the property of each auxiliary Plesk Panel application template and configure the corresponding dependencies as shown in the below screenshot:

Related Articles

How to automate installation of Plesk 11.5 for VPS provisioned thorough OBAS?

Cannot replace template pp11.5-msmtp with postfix: plesk-mail-mc-driver conflicts with postfix

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