Websites are slow and a warning appears in logs: mod_fcgid: ap_pass_brigade failed

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  • Avatar
    Prodesignerch

    Hello, i tried resolution 1, but second step resulted in command unknown. Also, problem is still there.,

    Could you please check this?

    log is below. 

    thanks

  • Avatar
    Anzhelika Khapaknysh

    Hi!

    In case Debian/Ubuntu is running on the server, run the following command:

    # service apache2 reload

    If it won't help, I recommend you creating a ticket so we can check the issue in details: https://support.plesk.com/hc/en-us

  • Avatar
    Leandro Ferrero

    I have tried both solutions, but didn't work for me.

    I have Plesk Onyx 17.0.17 and i have tried increasing with this parameters:

    FcgidIOTimeout 1800
    FcgidIdleTimeout 1800
    FcgidMaxRequestsPerProcess 500

    On PHP

    set_time_limit(0);
    ignore_user_abort(true);

    But the PHP Script return error 500 after 1 minute...

    Right after that i can see this on the logs:

    [fcgid:warn] [pid 29685] (32)Broken pipe: [client xxx.xxx.xxx.xxx:yyyyy] mod_fcgid: ap_pass_brigade failed in handle_request_ipc function

     

     

  • Avatar
    Ivan Postnikov

    @Leandro Ferrero

    Hi!

    As the error appears after 1 minute, it seems the specified limits are not used.
    Make sure you have restarted Apache:

    # service httpd reload

    or

    # service apache2 reload

    In case the issue persists, consider contacting Plesk Support.

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