Nginx httpd php-fpm issue: site active users are dropped

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5 comments

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    Muhammad Hassaan

    When we can except issue to be solved? It generate a big lose for website and revenue. The issue is already 4 months old and identified, then what you are waiting for ??

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    Lev Iurev

    @Muhammad, we do not have exact ETA for this issue

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    Muhammad Hassaan

    @Lev for the time being don't provide exact ETA but at-least help us to debug this issue :(

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    Muhammad Hassaan

    Any recommended solution for this issue? The issue known from more then 8 months ago. I am using Plesk from past 4 years but I think time to switch cause there is no solution for high traffic website :(

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    Artyom Baranov

    @Muhammad, Hello!

    TCP sockets are needed if the amount of concurrent requests to the site is more then 1000 (unique requests in a single moment).
    Maybe you just face the issue with symptoms, similar to the described in this article?

    Could you provide me with some error records from domain's proxy_error_log (/var/www/vhosts/example.com/logs/proxy_error_log) and php-fpm log (/var/log/php-fpm/error.log) to narrow the issue down?

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