Glitch in GUI when tries to switch between subscription with disabled option Open hosting operations in Server Administration Panel

Created:

2016-11-16 13:11:00 UTC

Modified:

2017-08-16 16:53:26 UTC

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Glitch in GUI when tries to switch between subscription with disabled option Open hosting operations in Server Administration Panel

Applicable to:

  • Plesk 10.x for Linux
  • Plesk 11.x for Linux

Symptoms

There is a glitch in GUI when trying to switch between subscriptions with the option "Open hosting operations in Server Administration Panel" disabled.

Below are exact steps to reproduce the issue:

  1. Check in Plesk Control panel->Tools and Utilities->Interface Management that "Service Provider view" mode is enabled and option" Open hosting operations in Server Administration Panel" is NOT selected.

  2. Create 2 subscriptions under the same customer, for example under admin: domain1.com and domain2.com

  3. Go to domain1.com->backup manager->Personal FTP Repository Settings and configure FTP backup settings for subscription

  4. Now switch to different subscription clicking on drop down menu on the top of window under webspace option, please see screenshot

    http://kb.parallels.com/Attachments/kcs-528/FTPbackup.png

  5. You should appear under backup settings of other subscription

  6. Click on "Personal FTP Repository Settings" and you will see FTP backup settings of first subscription

Resolution

The issue is fixed in Plesk 11.5 completely.

Cause

This is a program issue #PPPM-703. The issue persists in Plesk 10.4, 11.0.9. Completely fixed in Plesk 11.5

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