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 How to synchronize locked subscriptions with their service plans

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4 comments

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    Bryan Williams

    with not run with the "*" at the end and returns:

    'ERROR 1045 (28000): Access denied for user 'admin'@'localhost' (using password: NO)
    Wrong syntax for command's '-unlock-subscription' parameter
    [\cat]

    Wrong syntax for command's '-unlock-subscription' parameter
    [/etc/psa/.psa.shadow]'

    Without the "*" any thoughts?

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    Bulat Tsydenov

    @Bryan Thank you for bringing this to our attention! The article was modified correspondingly, now all commands are valid.

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    Paul R

    After running the commands for Linux, does the second command leave the server as it was? i noticed that when i ran the first command it said it was unlocking all the subscriptions (over 200) then when i ran the 2nd command it ran ok and synced all the subscriptions but i was expecting it to say they were locked.Put my mind at rest please.

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    Lev Iurev

    Hello Paul,

    Subscription is locked when you modify it's limits/settings directly in subscription. So there is a difference in limits/settings between subscription and service plan.

    First command unlocks subscription and makes them available for synchronization.

    The second command sync them with service plan  - sync limits/parameters between service plan and subscriptions.

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