Unable to activate domain in CloudFlare plugin: CloudFlare is already activated for "example.com" under a different account

Created:

2016-11-16 13:09:03 UTC

Modified:

2017-07-16 22:08:36 UTC

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Unable to activate domain in CloudFlare plugin: CloudFlare is already activated for "example.com" under a different account

Applicable to:

  • Plesk 12.5 for Linux
  • Plesk 12.0 for Linux

Symptoms

Unable to activate domain in ServerShield by CloudFlare, this error appears while clicking Activate CloudFlare for all inactive websites button:

[Error] CloudFlare is already activated for "example.com" under a different account. If you want to enable CloudFlare through this partner, please log in to your CloudFlare account and choose "Disconnect" on your CloudFlare DNS Settings page.

Website shown as not activated in ServerShield by CloudFlare Plesk plugin.

Cause

This domain is already activated under a different account.

Resolution

Login to your another account on CloudFlare website and remove affected domains from subscription in order to activate them under another subscription that assigned to Plesk.

Click Activate CloudFlare for all inactive websites again.

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