Unable to publish website in Web Presence Builder: license does not support publishing of multi-language websites

Created:

2016-11-16 13:08:31 UTC

Modified:

2017-06-12 06:11:03 UTC

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Unable to publish website in Web Presence Builder: license does not support publishing of multi-language websites

Applicable to:

  • Plesk 12.5 for Linux
  • Web Presence Builder 17.0 for Linux

Symptoms

  • Unable to publish website in Web Presence Builder:
    The Web Presence Builder license does not support publishing of multi-language websites. Plesk contact your hosting provider to resolve the issue.

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or unable to open a website in Web Presence Builder in Domains > example.com > Edit Website :

    SB_Site_Action_CheckTarget_MultiLanguageDisabled_Exception making GET request to /sitebuilder/Editor
PHP /usr/local/sb/include/SB/Site.php, line 593
URI GET /sitebuilder/Editor
  • Site is written in more than one language:
    mysql -uadmin -p`cat /etc/psa/.psa.shadow ` sitebuilder5 -e "select value from site_property where site_id in (select id from site_publish_settings where url='http://example.com/') and name='locales'"
    +-------------+
    | value |
    +-------------+
    | el_GR,en_US |
    +-------------+

Cause

"Multi-language Site Support" feature is disabled in Plesk license

Resolution

Re-activate Plesk with a license that has "Multi-language Site Support" feature enabled. For details about adding "Multi-language Site Support" feature to a Plesk license, contact Licensing and purchase support .

Note that Plesk trial licenses do not have "Multi-language Site Support" feature.

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