Unable to manage subscription: the subscription is temporarily suspended until the backup or restore process is complete

Created:

2016-11-16 13:08:25 UTC

Modified:

2017-04-24 11:56:36 UTC

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Unable to manage subscription: the subscription is temporarily suspended until the backup or restore process is complete

Applicable to:

  • Plesk 11.0 for Linux
  • Plesk 11.5 for Windows

Symptoms

Unable to manage a subscription:

Warning: The subscription is temporarily suspended until the backup or restore process is complete. Please come back later

Cause

"Suspend domains until backup task is completed" checkbox is enabled in Backup Manager settings for a scheduled backup.

Resolution

Disable "Suspend domains until backup task is completed" option for a scheduled backup task in:

Tools and Settings > Backup Manager

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