PPB Contact Form module does not send email, captcha does not appear

Created:

2016-11-16 13:08:17 UTC

Modified:

2017-08-08 13:36:10 UTC

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PPB Contact Form module does not send email, captcha does not appear

Applicable to:

  • Plesk 12.0 for Linux

Symptoms

Parallels Presence Builder Contact Form module does not send email, captcha does not appear.

Cause

Unclosed html tags in Source code module of PPB site

<!-- begin of Top100 code -->

<script id="top100Counter" type="text/javascript" src="http://counter.rambler.ru/top100.jcn?1***1"></script>
<noscript>
<a href="http://top100.rambler.ru/navi/1***1/">
<img src="http://counter.rambler.ru/top100.cnt?1***1" alt="Rambler's Top100" border="0" />
</a>

Resolution

Check Source code modules for unclosed tags. Add closing tags where they are missing

<!-- begin of Top100 code -->

<script id="top100Counter" type="text/javascript" src="http://counter.rambler.ru/top100.jcn?1***1"></script>
<noscript>
<a href="http://top100.rambler.ru/navi/1***1/">
<img src="http://counter.rambler.ru/top100.cnt?1***1" alt="Rambler's Top100" border="0" />
</a>
</noscript>
<!-- end of Top100 code -->

Republish the site.

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