PPB Contact Form module does not send email, captcha does not appear

Created:

2016-11-16 13:08:17 UTC

Modified:

2016-12-21 20:01:59 UTC

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PPB Contact Form module does not send email, captcha does not appear

Symptoms

Parallels Presence Builder Contact Form module does not send email, captcha does not appear.

Cause

Unclosed html tags in Source code module of PPB site

<!-- begin of Top100 code -->

<script id="top100Counter" type="text/javascript" src="http://counter.rambler.ru/top100.jcn?1***1"></script>
<noscript>
<a href="http://top100.rambler.ru/navi/1***1/">
<img src="http://counter.rambler.ru/top100.cnt?1***1" alt="Rambler's Top100" border="0" />
</a>

Resolution

Check Source code modules for unclosed tags. Add closing tags where they are missing

<!-- begin of Top100 code -->

<script id="top100Counter" type="text/javascript" src="http://counter.rambler.ru/top100.jcn?1***1"></script>
<noscript>
<a href="http://top100.rambler.ru/navi/1***1/">
<img src="http://counter.rambler.ru/top100.cnt?1***1" alt="Rambler's Top100" border="0" />
</a>
</noscript>
<!-- end of Top100 code -->

Republish the site.

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