Unable to install CloudFlare Plus license: The extension has been activated. You can sign up your sites to CloudFlare

Created:

2016-11-16 13:07:37 UTC

Modified:

2017-08-08 13:36:00 UTC

0

Was this article helpful?


Have more questions?

Submit a request

Unable to install CloudFlare Plus license: The extension has been activated. You can sign up your sites to CloudFlare

Applicable to:

  • Plesk 12.5 for Linux
  • Plesk 12.0 for Linux

Symptoms

Unable to install CloudFlare Plus license. In Extensions > CloudFlare > Settings Plesk shows:

The extension has been activated. You can sign up your sites to CloudFlare

Cause

CloudFlare module misconfiguration. Incorrect host key in Plesk database.

Resolution

  1. Create a backup of Plesk psa database:

    plesk db dump > psa.dump.`date +%F.%s`.sql
  2. Run the following SQL query:

    mysql> update ModuleSettings set value='0' where name='cf_nonhost_activated';
  3. Go to Plesk > CloudFlare ServerShield > Registration - Otherwise, create an account and activate this module using admin_mail@example.com

Have more questions? Submit a request
Please sign in to leave a comment.