Smarter Mail 13 error: " A connection with the server could not be established"

Refers to:

  • Plesk 11.5 for Windows
  • Plesk 12.0 for Windows

Created:

2016-11-16 13:07:28 UTC

Modified:

2016-12-21 20:00:16 UTC

0

Was this article helpful?


Have more questions?

Submit a request

Smarter Mail 13 error: " A connection with the server could not be established"

Symptoms

Error when activationg Smarter Mail 13 Pro:

Error message or request description : Plesk Server Components Smarter Mail
Error:
Can't set component parameters:defpackagemng failed: svcServerAdminSoap12_SetRequestedSystemSettings() failed: Error code 0x803d0010. Error message: There was an error communicating with the endpoint at 'http://127.0.0.1:9998/Services/svcServerAdmin.asmx'.
A connection with the server could not be established

I have also stopped IIS server and started the SmarterMail localhost service with no success.

Cause

Plesk Panel 12 supports Smartermail version up to 12 (6.8 - 12.0). Smartermail 13 is not supported yet.

Resolution

Use SmarterMail of supported version.

Have more questions? Submit a request
Please sign in to leave a comment.