Backup manager doesn't make remote backups

Created:

2016-11-16 13:07:09 UTC

Modified:

2017-04-24 11:18:50 UTC

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Backup manager doesn't make remote backups

Applicable to:

  • Plesk 12.5 for Linux
  • Plesk 11.5 for Linux
  • Plesk 12.0 for Linux

Symptoms

Backup manager doesn't create backups on remote FTP storage. Free space is available on remote server.

The following error in ' /usr/local/psa/PMM/sessions/<backup_date_here>/migration.result ' logs can be found:

[27939]: 08:53:08 ERROR 67e24855-29fe-4f2a-88d1-d519a538bfc6 Can't upload file '/usr/local/psa/PMM/tmp/backupuzfoMM/Parallelstest_info_1309131052.xml.tar' to ftp. Error code: 1
[27939]: 08:53:08 DEBUG Uploader output: Stream error: Transport error: unable to put local file /usr/local/psa/PMM/tmp/backupuzfoMM/Parallelstest_info_1309131052.xml.tar to Backup: Curl error: Upload failed (at start/before it took off)

Cause

This issue has been considered as software issue.

Resolution

Issue is fixed in Plesk 11.5.30 MU#13 . Install the latest micro updates by following this article.

Note that Plesk 11.5.30 reached its End Of Life It is recommended to upgrade to the latest supported version.

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