Backups are not created: Unable to write to output file: Disk quota exceeded

Created:

2016-11-16 13:06:31 UTC

Modified:

2016-12-21 19:58:22 UTC

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Backups are not created: Unable to write to output file: Disk quota exceeded

Symptoms

Backups are not created.

The following error can be found in /usr/local/psa/PMM/sessions/<session-id>/psadump.log :

[6576]: 06:50:54 ERROR ef58d6a3-9149-4976-8737-06e24f9215e7 Unable to create dump:
Logging::error('Unable to create dump', 'fatal') called at /usr/local/psa/admin/bin/plesk_agent_manager line 650
[6573]: 06:50:55 ERROR ef58d6a3-9149-4976-8737-06e24f9215e7 Unable to create dump:
Logging::error('Unable to create dump', 'fatal') called at /usr/local/psa/admin/bin/plesk_agent_manager line 650
Unable to create dump: Unable to write to output file: Disk quota exceeded at /usr/local/psa/PMM/agents/shared/Storage/Splitter.pm line 83.
Unable to create dump: Broken pipe at /usr/local/psa/PMM/agents/shared/Storage/FileStorage.pm line 134.

ps utility shows stuck processes:

root      1864  0.0  0.0 114156     8 ?        SN   Apr29   0:00 /usr/bin/perl /usr/local/psa/admin/bin/plesk_agent_manager domains-id --owner-uid=bf3e9341-6b0f-431d-ae7a-abcd14ddd7f6 --owner-type=server --dump-rotation=3 --session-path=/usr/local/psa/PMM/sessions/<session_id> --output-file=ftp://user@203.0.113.2 //backups/ 12

Cause

Disk quota is exceeded.

Resolution

Contact your system administrator to increase disk space on server or adjust disk quota.

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