[How to] Create mail account for a subdomain

Created:

2016-11-16 13:06:31 UTC

Modified:

2017-07-20 08:46:29 UTC

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[How to] Create mail account for a subdomain

Applicable to:

  • Plesk

Question

How to create mail account for a subdomain?

Answer

Mailbox creation for subdomains is not available in Plesk GUI at the moment. You can vote for this feature on Plesk User Voice portal. Feature request ID is PPP-6799 .

The top-ranked suggestions are likely to be included in the next versions of Plesk.

Workaround

There are 2 ways to create a mailbox for a subdomain:

  1. Create new subdomain as Website domain (not as Subdomain):

Subscriptions > example.com > Add domain > sub.example.com

This way a new domain will be created under a subscription and the functionality to create new mailbox accounts will be available.

  1. Use command line utility to create a mail account for a subdomain (available for Windows only):
    "%plesk_cli%\\subscription.exe" -u sub.example.com -mail_service true
    "%plesk_cli%\\mail.exe" --create user@sub.example.com -passwd ***** -mailbox true

Note, that webmail service is not available for subdomains.

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