- Plesk Onyx for Linux
- Plesk 12.5 for Linux
- Plesk 11.x for Linux
- Plesk 12.0 for Linux
Unable to access File Manager for a certain domain or for all domains on a server:
Internal error: Unable to find the directory /var/www/vhosts/example.com/: filemng failed: filemng: opendir failed: Permission denied System error 13: Permission denied
Message Unable to find the directory /var/www/vhosts/example.com/: filemng failed: filemng: opendir failed: Permission denied System error 13: Permission denied
Also, it is not possible to connect to this domain using FTP:
Unable to connect FTP :
421 Service not available, remote server has closed.
Incorrect permissions on domain's folder.
In order to fix the filesystem permissions, the SSH access to the server is required.
Run the following command to set correct permissions:
# /usr/local/psa/bin/repair --restore-vhosts-permissions
Run the following utility to fix ftp issue:
# plesk repair --ftp -sys-users example.com
If it does not help, change permissions of domain's folder to 755:
# chmod 755 /var/www/vhosts/example.com/