Websites & Domains, Mail, Applications tabs are missing

Created:

2016-11-16 13:06:20 UTC

Modified:

2017-08-08 13:35:39 UTC

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Websites & Domains, Mail, Applications tabs are missing

Applicable to:

  • Plesk 12.5 for Linux
  • Plesk 12.0 for Windows
  • Plesk 12.0 for Linux
  • Plesk 12.5 for Windows

Symptoms

In Plesk Home > Domains > example.com there are missing tabs such as Websites & Domains , Mail , Applications , Spam Filter etc. and while Service Plan contains mail service enabled, website hosting etc.

The following error may be shown while accessing Hosting Settings for domain alias on this subscription:

Error: Access to the location domain-alias/settings is denied

Cause

Database inconsistency.

Resolution

Since the issue requires complex manipulations with the database, it is recommended to contact Plesk Technical Support for assistance.

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