Plesk upgrade failed: The installation of the package 'plesk-service-node-utilities' failed

Created:

2016-11-16 13:06:12 UTC

Modified:

2017-08-08 13:35:38 UTC

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Plesk upgrade failed: The installation of the package 'plesk-service-node-utilities' failed

Applicable to:

  • Plesk 12.5 for Windows

Symptoms

  1. Plesk upgrade failed with the following error:

    File downloading PANEL-WIN_12.5.30/dist-msi-Microsoft-2003-i386/plesk-service-node-utilities.msi: completed.
    Installing packages
    installing Plesk Utilities...
    Failed to install 'C:\\ParallelsInstaller\\parallels\\PANEL-WIN_12.5.30\\dist-msi-Microsoft-2003-i386\\plesk-service-node-utilities.msi': Fatal error during installation. (Error code 1603)
  2. Solution from KB #213923965 did not help.

  3. Attempt to install the MSI package manually in accrodance with KB #213958565 fails, installation terminating immediately. The same result with other MSI packages.

Cause

Corrupted Windows Installer

Resolution

Contact system administrator of the server or Microsoft support to manage Windows Installer problem.

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