Unable to access Mail settings: Call to undefined method CommonPanel_Controller_Helper_OutgoingMail

Created:

2016-11-16 13:06:10 UTC

Modified:

2017-04-24 11:57:44 UTC

0

Was this article helpful?


Have more questions?

Submit a request

Unable to access Mail settings: Call to undefined method CommonPanel_Controller_Helper_OutgoingMail

Applicable to:

  • Plesk 12.0 for Linux

Symptoms

Unable to access Tools & Settings > Mail Server Settings , the error is shown:

ERROR: Call to undefined method CommonPanel_Controller_Helper_OutgoingMail::getServerInconsistentValuesWarningMessages() (mail.php3:404)

Cause

Incomplete Plesk installation.

Resolution

  1. Back up Plesk databases:

    # mysqldump -uadmin -p`cat /etc/psa/.psa.shadow` apsc > apsc.dump.$(date +%F).sql
    # mysqldump -uadmin -p`cat /etc/psa/.psa.shadow` psa > psa.dump.$(date +%F).sql
  2. Run Plesk autoinstaller and complete the Plesk installation/update:

    # /usr/local/psa/admin/sbin/autoinstaller
Have more questions? Submit a request
Please sign in to leave a comment.