PHP pages are offered to be downloaded in FastCGI mode

Created:

2016-11-16 13:06:03 UTC

Modified:

2017-08-16 18:31:10 UTC

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PHP pages are offered to be downloaded in FastCGI mode

Applicable to:

  • Plesk Onyx for Linux

Symptoms

PHP pages are offered to be downloaded instead of being displayed properly in FastCGI handler mode.

Mail does not work: messages get stacked in the queue.

On clicking webmail icon in Plesk > Subscriptions > example.com > Mail > Email Addresses , the index.php or login.php file is downloaded.

Cause

fcgid module for Apache is disabled or corrupted.

Resolution

To enable the module, follow either of the ways:

  1. enable fcgid module via Home > Tools & Settings > Apache Webserver > fcgid .

  2. enable it via CLI and restart Apache:

    # a2enmod fcgid

    # service apache restart

To fix the corrupted module, reinstall it using Plesk autoinstaller : on the "Add and Remove Product Components" screen, the module can be found in Web Hosting > Apache section:

modfcgid.png

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