Horde shows 500 Internal Server Error: /usr/share/psa-horde/.htaccess: allow not allowed here

Created:

2016-11-16 13:06:02 UTC

Modified:

2017-04-24 11:14:47 UTC

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Horde shows 500 Internal Server Error: /usr/share/psa-horde/.htaccess: allow not allowed here

Applicable to:

  • Plesk 12.5 for Linux

Symptoms

Unable to access Horde webmail 500 Internal Server Error message is shown.

In /var/log/httpd/error_log the following message can be found:

[alert] [client xxx.xxx.xxx.xxx] /usr/share/psa-horde/.htaccess: allow not allowed here, referer: http://xxx.xxx.xxx.xxx:8880/smb/email-address/list

Cause

Custom apache configuration.

Resolution

  1. Find custom configuration file:

    # grep -ir allowoverride /etc/httpd/conf/plesk.conf.d/webmails/horde/
    /etc/httpd/conf/plesk.conf.d/webmails/horde/sync.conf: AllowOverride FileInfo
  2. Remove it, or change configuration like below:

    # grep -ir allowoverride /etc/httpd/conf/plesk.conf.d/webmails/horde/
    /etc/httpd/conf/plesk.conf.d/webmails/horde/sync.conf: AllowOverride All
  3. Restart apache:

    # service httpd restart
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