On October 19, 2021, we have enabled single-sign-on for our Plesk Support Center to provide a seamless login/account experience. This implies that you’ll be able to use a single account across any of our web-facing properties.
If you had already registered your account at Plesk 360 (formerly known as My Plesk) please use one for login. Otherwise please re-register it using the same email address as your existing Zendesk login (support account). It’s essential that you use the same email address on our support center to ensure that your tickets stay attached to the same account.

How does authentication via Plesk LDAP Auth extension work?

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    George Labropoulos (Edited )

    Hi,

    This is really interesting but I have only one question. What happens if the user changes his/her password though the PLESK interface? Then the passwords in LDAP and PLESK won't match and login will fail until these two are sync'd again. Right? Is there a way to prevent a user from changing his/her password through PLESK?

    Thanks,

    George

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    Ivan Postnikov

    Hello George Labropoulos

    An investigation is required to provide you a precise answer.

    Do you have a possibility to submit a request for support?

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    Orlando Procopio

    Hello,

    do I have to create first the users in Plesk and then switch to LDAP?
    I followed the instuctions above, but it doesn't work.

    Thanks,

    Orlando

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