Applicable to:
- Plesk 11.x for Linux
- Plesk 12.0 for Linux
Symptoms
When attempting to migrate a reseller's subscription without migrating the reseller itself, the attempt fails with the following errors:
PHP Notice: Trying to get property of non-object; File: /usr/local/psa/admin/plib/backup/Conflicts/PleskDataManager.php, Line: 173
PHP Notice: Undefined index: xxx.xxx.xxx.xxx; File: /usr/local/psa/admin/plib/backup/Conflicts/PleskDataManager.php, Line: 180
PHP Fatal error: Call to a member function capability() on a non-object in /usr/local/psa/admin/plib/backup/Conflicts/Resolver/UnfitSettingsResolver.php on line 292
(Where
<xxx.xxx.xxx.xxx>
is the IP address).
Additionally, the following error can be found in
/var/log/plesk/panel.log
when debug mode is enabled:
...
DEBUG [dbquery] [64] SQL: SELECT `IP_Addresses`.* FROM `IP_Addresses` AS `IP_Addresses` WHERE (`serviceNodeId` = '')
...
Debug: Unable to get service node IP for phosting on subscription.tld
(Where
<subscription.tld>
is the affected subscription name).
Cause
This is Plesk bug with ID #PPPM-1754 that was fixed in Plesk 12.0.18 MU#9
Resolution
Install the latest micro-updates .
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