No synchronizes customers or subscriptions, if the service plan configured with New Invoice notifications

Created:

2016-11-16 13:05:23 UTC

Modified:

2017-08-16 16:15:21 UTC

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No synchronizes customers or subscriptions, if the service plan configured with New Invoice notifications

Applicable to:

  • Plesk 12.0 for Windows
  • Customer and Business Manager

Symptoms

The following article is applicable only if all conditions are met:

  1. You have a plan with configured 'New Invoice notifications'
  2. During purchase you got 'Store temporary unavailable' error message
  3. You have installed Plesk >= 12.0
  4. The following error message could be seen in All settings -> Error Reports
    Error Message: Argument 1 passed to MBGenericEmailTemplates::addReseller() must be an instance of Reseller, instance of Billing\\Object\\Reseller given, called in C:\\Program Files (x86)\\Parallels\\Plesk\\billing\\lib\\lib-billing\\include\\lib-mbapi\\ProcessCheckout.php on line 1202 and defined

Cause

Internal product issue #PPPM-3445

Resolution

Please contact Odin technical support regarding the issue.

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