Plesk 12 installation fails on OpenSUSE 13.1: ERROR while trying to add group

Created:

2016-11-16 13:05:20 UTC

Modified:

2017-04-24 11:58:08 UTC

0

Was this article helpful?


Have more questions?

Submit a request

Plesk 12 installation fails on OpenSUSE 13.1: ERROR while trying to add group

Applicable to:

  • Plesk

Symptoms

Plesk 12 installation fails on OpenSUSE 13.1 with the error:

===> Checking for the necessary system accounts
Checking for the system groups and users necessary for MySQL...
Checking for the group ''...
Trying to add group ''... groupadd: '' is not a valid group name

ERROR while trying to add group ''

Cause

Such behavior is considered as software issue, internal ID is PPPM-1833 . Root cause is absent syslog package. The issue should be fixed in further Parallels Plesk updates.

Resolution

To solve the issue install syslog manually before product installation.

Have more questions? Submit a request
Please sign in to leave a comment.