- Plesk Onyx for Windows
- Plesk 11.x for Windows
- Plesk 12.0 for Windows
- Plesk 12.5 for Windows
When trying to install a license key file in Plesk after its upgrade, the following error message is received:
PLESK_ERROR: The file init.php is part of Plesk distribution. It cannot be run outside of Plesk environment.
This message also appears on Plesk home page.
Presence Builder Core package is not correctly upgraded.
- Connect to the server via RDP.
sitebuilder5database (credentials can be found in
%plesk_dir%"\Mysql\bin\mysqldump -u<username> -p<password> -P3306 --database sitebuilder5 > C:\sb5dump.sql
Try to upgrade the package and other components marked as '*' using Plesk autoinstaller:
If there are no components to upgrade and no websites are created with Presence Builder, remove the package by executing
C:\ParallelsInstaller\parallels\SITEBUILDER-WIN_12.0.6\dist-msi-Microsoft-2003-i386\sitebuilder-core.exeand installing it back from the same package.
If there are sites hosted by Presence Builder, contact Odin Technical Support.
The following knowledge base article may be useful, as well:
#213941005 - Upgrade failed with error: Access denied for user 'sitebuilder_db'@'localhost' (using password: YES)