- Plesk 12.5 for Linux
- Plesk 11.x for Linux
- Plesk 11.x for Windows
- Plesk 12.0 for Linux
- Plesk 12.5 for Windows
Subscription was suspended but domain in subscription is still loading (can be opened in web browser).
1. Subscription " Status of websites in suspended subscriptions " hosting option was set to ' Active '.
2. A huge value for "Apache restart interval" is set in Home > Tools & Settings > Apache Web Server Settings, about several hours or days.
1. Go to Subscriptions > select a subscription > Customize > Hosting Parameters tab and change the Status of websites in suspended subscriptions option to the Suspended or Disabled .
Note: Subscription will be locked and will not be synchronized with service plan.
Pleaser refer to this page to get additional information regarding the Status of websites in suspended subscriptions option.
2. Go to Home > Tools & Settings > Apache Web Server Settings and set lesser value for "Apache restart interval" option.