SSL CA is not correct: Intermediate certificate missing

Created:

2016-11-16 13:04:38 UTC

Modified:

2017-05-25 23:41:28 UTC

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SSL CA is not correct: Intermediate certificate missing

Applicable to:

  • Plesk for Linux

Symptoms

Online SSL checker (such as  thawte CryptoReport and Qualsys SSL Labs ) shows an error like:

Intermediate certificate missing

OR

The certificate is not trusted in all web browsers. You may need to install an Intermediate/chain certificate to link it to a trusted root certificate.

OR

This server's certificate chain is incomplete

Cause

Intermediate/chain certificate is missing.

Resolution

Contact the reseller or install the required certificate by following certificate issuer instructions:

Thawte

Comodo

RapidSSL

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