Cannot not send an email message: sorry, no mailbox here by that name (#5.7.17)

Refers to:

  • Plesk 11.0 for Linux

Created:

2016-11-16 13:04:01 UTC

Modified:

2016-12-21 19:52:44 UTC

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Cannot not send an email message: sorry, no mailbox here by that name (#5.7.17)

Symptoms

Cannot send an email message to a particular mailbox. The following error appears in webmail client:

SMTP Server rejected mail. Returned: sorry, no mailbox here by that name (#5.7.17)

Cause

The destination mailbox does not exist.

Resolution

Create the mailbox via Plesk control panel.

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