Fatal error 401: Mobile Connector initialization failed: Missed required config section

Created:

2016-11-16 13:03:52 UTC

Modified:

2017-08-08 13:35:06 UTC

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Fatal error 401: Mobile Connector initialization failed: Missed required config section

Applicable to:

  • Plesk for Windows
  • Plesk for Linux

Symptoms

When logged into Parallels Plesk, the following error occurs:

Fatal error 401: Mobile Connector initialization failed: Missed required config section.

Cause

Parallels Panel Mobile Center is not properly installed on the server.

Resolution

Reinstall the extension by applying the following instructions.

  1. To uninstall the Mobile Center, use the following command:

    Windows:

    "%plesk_cli%"\\extension.exe --uninstall plesk-mobile

    Linux:

    /usr/local/psa/bin/extension --uninstall plesk-mobile
  2. Download the latest version of Parallels Panel Mobile Center:

    Linux

    Windows

  3. Go to Server Administration Panel > Extension > Add new extension > Upload downloaded extension

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