Unable to delete a message in Horde

Created:

2016-11-16 13:03:51 UTC

Modified:

2017-04-24 11:58:46 UTC

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Unable to delete a message in Horde

Applicable to:

  • Plesk for Windows
  • Plesk 11.0 for Linux

Symptoms

Deleting a message in Horde fails with an error:

This is what the server said: [TRYCREATE] Mailbox does not exist.

Cause

The message is moved to ' Trash ' folder, according to mailbox settings.

Resolution

Check When deleting messages, move them to your Trash folder instead of marking them as deleted option in Horde IMAP preferences under Options > Deleting and Moving Messages . If 'Trash folder' option is set to 'None' , disable that option or select correct trash folder.

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