On October 19, 2021, we have enabled single-sign-on for our Plesk Support Center to provide a seamless login/account experience. This implies that you’ll be able to use a single account across any of our web-facing properties.
If you had already registered your account at Plesk 360 (formerly known as My Plesk) please use one for login. Otherwise please re-register it using the same email address as your existing Zendesk login (support account). It’s essential that you use the same email address on our support center to ensure that your tickets stay attached to the same account.

Plesk error after upgrade: MySQL query failed: Unknown column 'external_id' in 'field list'




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    Simon Guimbretiere

    Dear all,

    I got the same problem. I have tried to run all the command specify above but still the same problem when login to plesk online.

    Any other solutions?

    Thanks for your help and reply



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  • Avatar
    Lev Iurev

    @Simon Guimbretiere please create a ticket to our support department

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