- Plesk for Linux
Restoration of a Presence Builder snapshot fails with the following error message in a browser:
PLESK_INFO: Invalid snapshot.
The following error message appears in the logfile /usr/local/psa/admin/logs/sitebuilder.log:
CONFIG_TEXT: [EMERG] /sitebuilder/JsonApi/ SB_Site_Snapshot_Exception: invalidSnapshot
The snapshot is invalid. Site restoration from this snapshot is not possible.
Find another valid snapshot and restore a website from it.