Cannot restore a snapshot: "invalidSnapshot"

Created:

2016-11-16 13:03:32 UTC

Modified:

2017-08-16 16:48:51 UTC

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Cannot restore a snapshot: "invalidSnapshot"

Applicable to:

  • Plesk 12.5 for Linux
  • Plesk 11.x for Windows
  • Plesk 11.x for Linux

Symptoms

I'm trying to restore a site from a snapshot . Message " Invalid backup " is shown in GUI and the following error appears in the log:

/usr/local/psa/admin/logs/sitebuilder.log

2014-01-29T16:52:30-05:00       [EMERG] /sitebuilder/JsonApi/   SB_Site_Snapshot_Exception: invalidSnapshot
file: /usr/local/sb/include/SB/Site/Snapshot.php

Cause

Snapshot is invalid. Site restoration from this snapshot is not possible.

Please find another valid snapshot and restore your site from it.

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[How to] How to restore a Web Presence Builder site from a snapshot located in a domain

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