Applicable to:
- Plesk 11.x for Windows
- Plesk 12.0 for Windows
- Plesk 12.0 for Linux
Symptoms
Access to phpMyAdmin fails with error Access Denied or:
Cannot connect: invalid settings
Cause
- Admin credentials for Mysql server are not correct.
- URL Rewrite rule prevents PHPMyAdmin.
Resolution
-
Make sure that you can connect to Mysql using command line utility:
"%plesk_dir%mysql\\bin\\mysql" -uadmin -p"*******" -P3306 mysql
where * is the password for client Mysql Server.
-
Try to reset password in Plesk Control panel > Tools and Settings > Database Servers > Mysql > Settings .
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Make sure that there is no custom URL Rewrite rules in IIS > server hostname > URL Rewrite
-
Deactivate all rules.
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Recycle PleskControlPanel application pool in IIS > server hostname > Application Pools
-
Check PhpMyAdmin again.
-
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