Cannot switch on/off mailing list for domain: "The limit on serial number changes was reached. No more DNS zone changes can be carried out today"

Refers to:

  • Plesk 12.5 for Linux
  • Plesk 12.0 for Windows
  • Plesk 12.0 for Linux
  • Plesk 12.5 for Windows

Created:

2016-11-16 13:03:29 UTC

Modified:

2017-01-16 19:21:45 UTC

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Cannot switch on/off mailing list for domain: "The limit on serial number changes was reached. No more DNS zone changes can be carried out today"

Symptoms

The following errors appear in Parallels Plesk, when I try switch off or switch on Mailing List feature for a domain:

Error: [[failedTurnOff]]

OR

Error: Mailing list service turn on failed.

OR

Error: The limit on serial number changes has been reached. No more DNS zone changes can be carried out today.

The same error appears when trying to change mailing lists status with command line utility:

# /usr/local/psa/bin/maillist --on domain.tld

The limit on serial number changes has been reached. No more DNS zone changes can be carried out today.

Cause

The issue was acknowledged as a product bug with internal ID PPPM-3440 .

Resolution

Plesk 12

The issue was fixed in Plesk 12.0 MU #69 . Ensure that all microupdates are installed

Plesk 12.5 :

The issue was fixed in Plesk 12.5 MU #8. Ensure that all microupdates are installed.

For more information about using micro-updates in Plesk refer article #9294 .

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