- Plesk 12.5 for Linux
- Plesk Onyx for Linux
- Plesk Onyx for Windows
- Unable to complete backup task in Dropbox Backup extension:
Domains > example.com > Dropbox Backup > Back up Now
The backup task in
status. It always hangs in
status and does not go to
This is the only entry that is shown in
/usr/local/psa/admin/logs/panel.logthat corresponds to created backup task:
INFO [panel] The backup task was created.
Corrupted Dropbox installation
Re-install Dropbox extension:
Remove Dropbox Backup task from the database:
plesk db "delete from ModuleSettings where name='managerTaskId'"
Remove Dropbox extenstion:
Extensions > Dropbox Backup > Remove
- Install Dropbox:
Extensions > Extensions Catalog > Dropbox Backup > Install
If after applying this article, still is now working, please check if Cron tasks are running in the server .