Whois information is shown instead of DNS Settings

Created:

2016-11-16 13:03:23 UTC

Modified:

2017-04-24 19:07:17 UTC

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Whois information is shown instead of DNS Settings

Applicable to:

  • Plesk for Windows
  • Plesk for Linux

Symptoms

DNS Settings are not present under website options, I have Whois Information button instead.

Cause

DNS server is not installed on Plesk or DNS Management is not granted.

Resolution

Install DNS Server service via Tools & Settings > Updates & Upgrades and grant DNS zone management permission for the subscription.

According to documentation :

Note: If your Panel does not use its own DNS service and does not allow configuring DNS settings on a remote DNS server, you can only view the information about your registered domain name. The link DNS Settings in Websites & Domains will be replaced with Whois Information.

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