When I send an email, I receive the error "Connected to 192.168.1.1 but my name was rejected. Remote host said: 501 5.0.0 HELO requires domain address"

Refers to:

  • Plesk for Linux

Created:

2016-11-16 13:02:45 UTC

Modified:

2016-12-21 19:49:28 UTC

0

Was this article helpful?


Have more questions?

Submit a request

When I send an email, I receive the error "Connected to 192.168.1.1 but my name was rejected. Remote host said: 501 5.0.0 HELO requires domain address"

Resolution

When you send email through the Plesk server, qmail uses the domain from the /var/qmail/control/me file for the SMTP greeting. Some SMTP servers require this domain to be a valid one. So, make sure that the file is not empty and that the domain can be resolved.

Have more questions? Submit a request
Please sign in to leave a comment.